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Quality Charter

  • Your request is dealt with immediately.
  • The quotes are carried out within an hour of your request. They specify the price, strategy and deadline.
  • A Project Manager remains your preferential contact right up the delivery of your document.
  • The translations are handled exclusively by professional translators working in their mother tongue.
  • The translation will be completed and delivered to you by the agreed deadline.
  • A rigorous quality control is assured (translations proofread, translators regularly evaluated).
  • The data bases, files and software are securely stored.
  • Our Quality Department carries out regularly customer satisfaction surveys and treats any complaint as soon as possible.