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Quality Process

Here our typical process :

Your request (phone, email, fax…)
Our quote specifying cost, deadline and delivery format
Reception of your written agreement

Analysis of the document
Choice of Project Manager
Appointment of the appropriate translator by the Project Manager
Documentary and terminology research (with the client)

First proofreading by a translator
Second proofreading by the quality control

Page layout according to quote and final control
Creation or updating of glossaries

Delivery of the translation in the format required
and within the agreed delivery date
Customer satisfaction survey
Invoicing and recording payment